Shipping policy

Shipping Policy

We ship all orders using Sendle with full tracking provided. Orders are processed within 1–2 business days, excluding weekends and public holidays.

Delivery Times

  • Standard shipping (within Australia): 2–7 business days

  • Express shipping: 2–3 business days

Once your order is shipped, you’ll receive a confirmation email with a tracking number. We are not responsible for delays caused by couriers, weather, or incorrect address details.

Shipping Costs

  • Standard Shipping: $6.93 per order

  • Bundle or multiple item orders: ✅ FREE DELIVERY

  • Express or remote area delivery:
    Additional $10 AUD applies
    Total shipping fee: $16.92

All shipping fees are fixed and clearly displayed before payment.

Delivery Issues

If your parcel is lost or arrives damaged, please contact us at info@hybeauty.com.au so we can help resolve the issue.