Shipping policy
Shipping Policy
We ship all orders using Sendle with full tracking provided. Orders are processed within 1–2 business days, excluding weekends and public holidays.
Delivery Times
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Standard shipping (within Australia): 2–7 business days
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Express shipping: 2–3 business days
Once your order is shipped, you’ll receive a confirmation email with a tracking number. We are not responsible for delays caused by couriers, weather, or incorrect address details.
Shipping Costs
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Standard Shipping: $6.93 per order
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Bundle or multiple item orders: ✅ FREE DELIVERY
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Express or remote area delivery:
Additional $10 AUD applies
Total shipping fee: $16.92
All shipping fees are fixed and clearly displayed before payment.
Delivery Issues
If your parcel is lost or arrives damaged, please contact us at info@hybeauty.com.au so we can help resolve the issue.